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Policies & Shipping

Policies & Shipping

Returns/Exchange Policy

Items that have been printed with custom emblems or personalized with names and/or numbers are NOT returnable, refundable or exchangable.

Purchases of Advantage Sports gift cards are non-refundable and are valid only online.

You may return or exchange most new, unopened, unworn items within 30 days of delivery for a full refund. Returns are subject to approval by Advantage Sports staff once they arrive in house.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or damaged item, etc.), usually via a prepaid UPS label.
Retail items with the notice "All sales are FINAL for this item" are not refundable, returnable, or exchangeable.
You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Purchases made using an Advantage Sports gift card will be refunded onto an Advantage Sports gift card.

 If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the "My Account" menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

You may also call in your refund request during business hours, Monday through Friday from 10am to 5pm PST, at 360-318-8669.

Shipping

In-stock items without custom printing will usually be shipped within 1-2 business days. Items which must be ordered from the manufacturer may take an additional 5 business days to arrive at our warehouse.

Custom printing adds approximately 1-2 weeks in production time. If you place a time sensitive custom printed order online, please specify your desired due date in the "Comments" box during check-out and we will try our best to accommodate. However, rush requests cannot be guaranteed.

Orders will be shipped when ALL items are complete.

Items are shipped via UPS Ground within the United States, except for Alaska and Hawaii items are shipped via USPS. Items being shipped outside the United States are sent via USPS.

You may estimate shipping fees at check-out using the shipping calculator.

In-Store Pick Up

If you are ordering team/club spirit wear and have received alternate directions or a flier, please consult your coach or club contact for pick up information.

People residing within Washington state may choose to pick up at one of our three locations - Advantage Sports in Lynden, or at our retail soccer stores, Soccer City, in Bellingham and Burlington. You will still be asked to enter a shipping address at check out. There is no shipping charge for in-store pick up.


Pick up locations are listed below:

Bellingham - Soccer City
155 W. Kellogg Rd.
Bellingham WA 98225
(360) 306-8669
M-F 11am to 8pm; Sat. & Sunday 10am to 6pm

Burlington - Soccer City
1753 S. Burlington Blvd. Suite 102
Burlington WA 98233
(360) 755-3094
M-F 11am to 8pm; Sat. & Sunday 10am to 6pm

Lynden - Advantage Sports/Soccer City
210 Nooksack Ave. Suite 104
Lynden WA 98264
(360) 318-8669
M-F 10am to 5pm

 

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